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Grievance Redressal

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At ICICI Prudential we want to make sure that you get only the very best of service from us - service which You - our valued customer - deserves.

 

If at any stage, you feel that our service levels are not upto your expectations, please contact our Grievance Redressal officers at the following locations:


 

S. No. Name Span of Control - State Contact Number      
1 Dev Veerachamy

Tamil Nadu & Pondicherry

044-42968002

2 Sunil Kumar

Kerala

0484-4488002

3 K.N.V.Subranmanyam

Andhra Pradesh

040-66728002

4 Sourav Ganguly

Orissa,  Jharkhand, West Bengal (Kakurgachi, Durgapur,
Asansol ,Howrah, Kolkatta & Siliguri ), North East India

033-24145681

5 Deepak Khanna

Madhya Pradesh & Chhatisgarh

0731-4059300

6 Vijay Kumar Chavalai

Uttar Pradesh, Uttaranchal & Bihar

0522-4038451

7 Jayant Deogar

Jammu & Kashmir, Himachal Pradesh, Punjab and Haryana

0172-5019345

8 Jaspreet Singh Bedi

Delhi

011-43750555

9 Jomy John

Gujarat

079-64505795

10 Rajesh Krishnan

Mumbai

022-67036781

11 Priyamvada Thomas

Maharashtra
(except Mumbai)

020-66228023

12 Ramesh K G

Karnataka
& Goa

080-42858169

13 Ratan Ghosh

Rajasthan

0141-5116926

14 Ananth Kulkarni

UAE, Bahrain & Qatar

97-317500137
Extn -105


You can also email your Grievance Redressal Officer by writing to gro@iciciprulife.com. These managers will revert to you within 2 business days and will ensure that your concerns are resloved.

 

However, if you are not satisfied with the resolution provided, you can highlight your complaint to the Grievance Redressal Committee by emailing the complaint to grievance@iciciprulife.com.

 

 

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