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Customer Service touch-points

life insurance plan

For any queries or clarifications, you can get with us at the below mentioned touch-points

 

Call us  |  Write to us  |  Email us  |  Branch Locator  |  SMS  |  Send me an Advisor

 

Call us

Call us Toll-free on 1800-222-020 ,Mon to Sat,9am – 9pm to:

  • know more about our policies
  • buy a new policy
  • clarify a query or place a request/complaint

24*6 operations is available for our NRI customers, dial 9892577766

 

You can also get to speak in a regional language that you are comfortable with. Our customer service executive can assist you in English, Hindi, Marathi, Tamil, Malayalam, Kannada, Bengali, Gujarati, Punjabi, Telugu

 

IVR: You also have the option of accessing your policy information 24*7 on the IVR, instead of waiting to speak to a Customer Service Executive

 

  1. Make your premium payments via Credit Card
  2. Monitor real time Fund Value of your policy
  3. Track daily NAV and units allocated to funds
  4. Know your premium amount
  5. Request for servicing documents – premium receipt, unit statements, etc
  6. Update contact details – mobile or landline number
  7. Reset your e-pin password to access policy related information on the website

 

You can also reach us at the below mentioned nos.

 

LOCATION

NUMBER

Andhra Pradesh 9849577766
Assam 9954077766
Bihar 9931377766
Chhatisgarh 9893127766
Delhi 9818177766
Goa 9890447766
Gujarat 9898277766
Haryana (Karnal) 9896177766
Haryana (Faridabad) 9818177766
Karnataka 9845577766
Kerala 9895477766
Madhya Pradesh 9893127766
Maharashtra (Mumbai) 9892577766
Maharashtra (Rest) 9890447766
Orissa 9937777766
Punjab 9815977766
Rajasthan 9829277766
Tamil Nadu (Chennai) 9840877766
Tamil Nadu (Rest) 9894477766
Uttar Pradesh (Agra, Bareilly, Meerut, Varanasi) 9935277766
Uttar Pradesh (Kanpur, Lucknow) 9935277766
Uttaranchal 9897307766
West Bengal (Kolkata) 9831377766
West Bengal (Rest) 9933077766

 

 

Write to us

Write to us at our Communication address:

 

ICICI Prudential Life Insurance Co. Ltd.,
Vinod Silk Mills Compound,
Chakravarthy Ashok Road,
Ashok Nagar, Kandivali (E), Mumbai 400 101

 

Email us

Email us and we will get back to you with a solution. Just send us an email to lifeline@iciciprulife.com

 

Branch Locator

Now locate the branch close to you. Just click on the location in the map below.

 

SMS

Register your mobile number and get regular updates. You also get to stay updated with your policy. Just SMS REG <space> (8 digit policy number) to 56767

 

Send me an Advisor

Click here to fill in your details and we will get in touch with you directly.

 

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