.chatbot header,
.chatbot-speaker {
    background: linear-gradient(1deg, #97291e, #e15749);
}
#bot_circle.open {
    top: 8px;
    left: calc(450px - 99px);
    background-size: 41px;
    background-color: transparent;
    background-image: url(https://www.iciciprulife.com/content/dam/icicipru/chatbot/chatbot-sprite-new-ui.png) !important;
}
.chatbot .img-chintamani {
    transform: scale(0.55);
}
.chatbot header {
    border-top-left-radius: 23px;
    border-top-right-radius: 23px;
    width: 375px;
    width: 354px;
}
.chatbot .chatbot-speaker {
    border-right: 0px #710505 solid;
}
.chatbot {
    background: transparent;
}
#botholder {
    border-top-left-radius: 23px;
    border-top-right-radius: 23px;
    /* width: 375px; */
    width: 353px;
}
.chatbot .from-them > div:before {
    border: 1px solid #97291e !important;
    top: 0px;
}
.chatbot section {
    background: #ffffff;
    background-image: url(https://www.iciciprulife.com/content/dam/icicipru/chatbot/ligo-chatbot-bg-new-ui.png) !important;
    background-repeat-x: repeat;
    padding: 0px 5px 0 5px;
    background-size: 60%;
}
.chatbot .from-them > div {
    background-color: #eeeeee;
    border-radius: 0px 18px 18px 18px;
}
.chatbot .from-them a.btn {
    border: 1px solid #97291e;
    color: #97291e;
    border-radius: 8px;
    padding: 4px 6px;
    font-weight: lighter;
    width: auto;
    font-size: 11px;
}

/* button option 2 starts here*/
.chatbot .from-them a.btn {
    border: 1px solid #dbdbdb;
    color: #97291e;
    border-radius: 8px;
    padding: 4px;
    font-weight: lighter;
    width: auto;
    font-size: 11px;
    background-image: linear-gradient(
        1deg,
        rgb(225 106 94 / 25%),
        rgb(0 64 119 / 5%)
    );
    min-width: 46%; /*button aside*/
    display: inline; /*button aside*/
    float: left; /*button aside*/
}

/* button option 2 ends here*/

/*.chatbot .button{margin:0px !important;}    exceptional changes*/
.chatbot .from-them > div {
    position: relative;
    font-size: 1.19rem;
}
.chatbot .from-them a.btn:hover {
    border: 1px solid #97291e;
    color: #fff;
    border-radius: 10px;
    padding: 4px !important;
    font-weight: lighter !important;
    font-size: 11px !important;
}
.chatbot .from-me > div {
    background: #97291e !important;
    color: #fff;
    box-shadow: none;
}
.chatbot .button {
    padding: 0 !important;
    margin: 0px 40px !important;
    background: transparent !important;
    box-shadow: none !important;
    /* width: 20% !important; */
    width: 80% !important; /*button aside*/
    display: table-caption;
}
.chatbot .from-me > div > div#times {
    color: #c0c0c0 !important;
    padding-right: 0px;
}
/* timestamp user shifted down starts here */
.chatbot .from-me > div > div#times {
    color: #584c3a !important;
    padding-right: 0px;
    position: absolute;
    bottom: -22px;
    right: 5px;
}
/* timestamp user shifted down ends here */

/* timestamp left shifted down starts here */
.chatbot .from-them > div > div#times {
    bottom: -2px; /* width: 280px!important; */
}
/* div ~ div#times{  background-color: #710505;   bottom: -2px;  } */
/* timestamp left shifted down ends here */
.from-them > div {
    margin: 15px 40px 0 42px;
}
/* #chatWindow .slider {top: 62px;} */
#bot_circle.open {
    top: 5px;
    left: calc(424px - 124px);
    background-size: 152%;
}
#bot_circle.open {
    background-position: 1px -49px;
}
.chatbot .chatbot-speaker i {
    font-size: 25px;
    padding: 16px;
    padding-left: 8px;
}
.img-mic {
    background-image: url(https://www.iciciprulife.com/content/dam/icicipru/chatbot/chatbot-sprite-new-ui.png) !important;
    height: 34px;
    width: 35px;
    display: inline-block;
    position: absolute;
    top: 3px;
    right: 15px;
    transform: scale(0.6);
}
/* .img-search-icon{background-image: url(https://www.iciciprulife.com/content/dam/icicipru/chatbot/chatbot-sprite-new-ui.png) !important;
      height: 34px;
      width: 35px;
      display: inline-block;
      position: absolute;
      top: 3px;
      right: 15px;
      transform: scale(0.6);} */
.chatbot .micIconDyno {
    background-color: transparent;
    outline: none;
    border: none;
}

/* only for footer style as its having space in the bottom */
div#audorattach1 {
    display: flex;
}
/* .chatbot footer {  margin-top: 15px;} */
/* only for footer style as its having space in the bottom */

.chatbot .sendmsg {
    margin-top: 0px;
}
.chatbot .img-upload {
    transform: scale(0.6);
    opacity: 0.8;
}
.chatbot .img-reset {
    background: url(https://www.iciciprulife.com/content/dam/icicipru/chatbot/chatbot-sprite-new-ui.png)
        no-repeat -113px -389px;
    width: 38px;
    height: 38px;
    transform: scale(0.6);
}
.chatbot footer {
    padding: 5px 0px;
    background-image: linear-gradient(
        1deg,
        rgb(225 106 94 / 20%),
        rgb(0 64 119 / 10%)
    );
}
.chatbot #refresh {
    top: -2px;
}
.chatbot .sendmsg {
    font-size: 1.01rem;
    border-radius: 50px;
}
#botiframe {
    height: calc(100vh - 30px);
}
.chatbot .from-me > div:after {
    background: url(https://www.iciciprulife.com/content/dam/icicipru/chatbot/chatbot-sprite-new-ui.png)
        no-repeat -34px -568px;
    width: 35px;
    height: 34px;
    top: 0px;
    transform: scale(0.8);
}
.chatbot .animate-newtag {
    top: -12px;
}
.chatbot .chatbot-speaker {
    right: 54px;
}
.chatbot .err-msg {
    width: 100%;
    text-align: center;
    top: -50%;
    left: -50%;
    transform: translate(50%, 50%);
}
/* div + div.button{margin-left: 40px;} */
.chatbot .from-them a.btn b {
    font-weight: lighter;
}
.chatbot .img-send {
    background: url(https://www.iciciprulife.com/content/dam/icicipru/chatbot/chatbot-sprite-new-ui.png)
        no-repeat -130px -617px;
    width: 38px;
    height: 38px;
    transform: scale(0.85);
    top: -10px;
}
.chatbot ::-webkit-scrollbar {
    width: 2px;
    height: 8px;
}

.chatbot ::-webkit-scrollbar-track {
    /*background: #97291e;*/
    background: #c0c0c0;
}
.chatbot ::-webkit-scrollbar-thumb {
    background: #e77817;
}
.chatbot ::-webkit-scrollbar-thumb:hover {
    background: #555;
}
.chatbot .from-me > div {
    font-size: 1.2rem;
    padding: 15px 10px 1px 12px !important;
    border-radius: 18px 0px 18px 18px;
}
.chatbot .from-me > div.button.only-for-allplans {
    padding-bottom: 12px;
}
.chatbot .from-them a.btn:hover {
    font-size: 11px;
    padding: 3px 6px;
    border-radius: 8px;
}
#botholder {
    box-shadow: 1px 1px 4px #999 !important;
}
.chatbot .lds-ellipsis div {
    top: 12px;
    width: 3px;
    height: 3px;
}
.chatbot .lds-ellipsis div:nth-child(1) {
    left: 15px;
}
.chatbot .lds-ellipsis div:nth-child(2) {
    left: 5px;
}
.chatbot .lds-ellipsis div:nth-child(3) {
    left: 20px;
}
.chatbot .lds-ellipsis div:nth-child(4) {
    left: 35px;
}
.chatbot .lds-ellipsis div:nth-child(5) {
    left: 50px;
}
.chatbot .lds-ellipsis div:nth-child(6) {
    left: 66px;
}
.chatbot .lds-ellipsis {
    width: 110px;
}
.chatbot .loading > div:before {
    width: 28px;
    content: "";
    background: url(https://www.iciciprulife.com/content/dam/icicipru/chatbot/chatbot-sprite-new-ui.png)
        no-repeat -124px -26px;
    position: absolute;
    left: -38px;
    top: 0px;
    height: 30px;
}
.chatbot header.change h5 span {
    font-size: 18px !important;
    display: block;
    line-height: 15px;
}
.chatbot header.change h5 span:nth-child(2) {
    font-size: 12px !important;
}
.chatbot .img-chintamani {
    left: -2px;
}
/* .chatbot .button.only-for-allplans { display: flex;
        
        overflow-x: initial; 
        overflow-y: hidden;width: 90%!important;padding-bottom: 10px!important;} */
.chatbot .from-them a.btn.allplans-thumbnail {
    width: 110px;
    height: 110px;
    float: left;
    display: block;
    margin-bottom: 10px;
}
.chatbot .button.only-for-allplans {
    width: 86% !important;
    margin-right: 0px !important;
}
div.only-for-allplans > div#times {
    position: absolute !important; /* position: fixed!important;*/
}
.chatbot .from-me .image-preview-png {
    background: url(https://www.iciciprulife.com/content/dam/icicipru/chatbot/chatbot-sprite.png)
        no-repeat -8px -998px;
    /* background-color: #f48734!important; */
    border-radius: 10px;
    box-shadow: none;
    transform: scale(1);
    padding: 15px 15px 15px 45px;
    /* margin-bottom: 10px; */
}
.chatbot .from-me a.uploadbtn {
    border: 1px solid #ffffff;
    color: #4d4d4d;
    border-radius: 9px;
    padding: 5px 5px;
    margin-top: 3px;
    display: inline-block;
    font-family: Mulish, sans-serif;
    font-weight: 600;
    text-decoration: none;
    margin-right: 10px;
    min-width: 22%;
    font-size: 12px;
    background-color: rgb(255 215 185);
    text-transform: none;
    height: auto;
    text-align: center;
    margin-bottom: 10px;
    cursor: pointer;
}
.chatbot .from-them a.btn.allplans-thumbnail:nth-child(7) {
    font-size: 16px !important;
    padding-top: 2.5em !important;
}
.chatbot .from-them a.btn.allplans-thumbnail:nth-child(7):hover {
    color: #fff;
    font-size: 16px !important;
    padding-top: 2.5em !important;
}
#chatWindow .inner_part .img {
    border-radius: 0px 0px 10px 10px;
}
#chatWindow .slider .slide {
    height: 5px;
    width: 5px;
}

#chatWindow .card {
    height: 76px;
    background-color: #fff;
}
.chatbot .suggestion {
    width: 353px;
    background: rgb(255 236 234);
    right: 5px;
    bottom: 55px;
}
.chatbot .suggestion a {
    font-size: 11px;
    margin: 0px 2px 5px !important;
    background-image: linear-gradient(
        1deg,
        rgb(225 106 94 / 70%),
        rgb(214 80 67 / 20%)
    );
    color: #222222 !important;
}
.chatbot .suggestion a:hover {
    color: #fff !important;
    background-image: linear-gradient(
        2deg,
        rgb(205 107 97),
        rgb(167 51 40 / 90%)
    );
}
/* .chatbot .from-them > div > div#times */
/* .chatbot .from-them > div.only-for-allplans > div#times{bottom: 132px;width: 280px!important;} */

/* .chatbot .from-them > div.only-for-allplans a.btn{min-width: 50%;} */

.divfixed-top {
    /*margin: 82px 0;*/
}
div.divfixed-top > a {
    border: 1px solid #dbdbdb;
    color: #97291e !important;
    border-radius: 0;
    text-align: center;
    padding: 13px 6px;
    font-weight: lighter;
    width: auto;
    width: 36% !important;
    font-size: 12px;
    background-image: linear-gradient(
        1deg,
        rgb(225 106 94 / 30%),
        rgb(0 64 119 / 5%)
    );
    min-width: 36%;

    float: left;
    font-weight: bold;
    text-decoration: none !important;
}
.chatbot a.terminate-chat {
    padding: 9px 7px 9px 9px;
}
.chatbot a.recent-history {
    padding: 9px 7px 9px 9px;
    width: 51% !important;
}

/* media query starts here */
/* Portrait */
@media only screen and (min-device-width: 768px) and (max-device-width: 1024px) and (orientation: portrait) and (-webkit-device-pixel-ratio: 2) {
    /* CSS styles specific to iPad Air portrait mode */
    #botiframe {
        border: none;
        width: 100%;
        height: calc(100vh - 20px);
        max-height: 700px;
    }

    /* .chatbot .img-send {
          top: -27px;
        }

        .chatbot .img-upload {
          top: -27px;
          right: -10px;
        } */

    #bot_circle.open {
        top: 129px;
    }
    #chatWindow .slider {
        top: 32px;
    }
    /* #chatWindow {
        height: calc(100vh - 74px);
    } */
    /* #chatWindow {
            height: calc(100vh - 74px) !important;
        } */
}

@media only screen and (min-device-width: 767px) and (max-device-width: 768px) and (orientation: portrait) and (-webkit-device-pixel-ratio: 2) {
    #chatWindow .card {
        height: 176px;
    }
}

@media screen and (max-device-width: 768px) {
    #chatWindow {
        height: calc(100vh - 74px) !important;
    }

    .chatbot header {
        width: 100%;
        border-top-left-radius: 0 !important;
        border-top-right-radius: 0 !important;
    }

    #botholder,
    #botiframe {
        bottom: 0 !important;
        height: 100% !important;
    }

    #botholder,
    body.chat-open {
        position: fixed;
    }

    #bot_circle.open {
        top: -9px;
        left: calc(100% - 73px);
        z-index: 10999;
    }

    #botholder {
        width: auto;
        right: 0 !important;
        top: 0 !important;
        left: 0 !important;
        border-radius: 0;
        -webkit-box-shadow: none;
        -moz-box-shadow: none;
        box-shadow: none;
    }

    #botiframe {
        border: none !important;
        min-height: 100% !important;
        z-index: 999999999;
        overflow: hidden;
        width: 100% !important;
    }

    #boat_msg {
        right: 120px !important;
        bottom: 25px !important;
    }

    .from-them > div:before {
        width: 28px;
        left: -33px;
        height: 28px;
    }

    /*.from-me > div, .from-them > div{font-size:1.3rem !important;margin:10px 30px 0 30px !important;}.from-them > div.button{margin:0 10px !important; width:calc(100% - 20px) !important;}*/
    .btn-pop {
        width: 82% !important;
    }

    .from-me > div:after {
        width: 25px;
        right: -35px;
        top: 2px;
        height: 25px;
    }

    .from-me > div {
        padding: 7px 10px !important;
    }

    .chatbot footer {
        border-radius: 0 !important;
        margin-top: 27px;
    }

    .from-them > div {
        padding: 5px 10px !important;
    }

    #boat_msg:after {
        top: 3px !important;
        right: -6px !important;
    }

    .suggestion {
        width: 100% !important;
        left: 0;
    }
    /* #chatWindow .slider {
    top: 112px;
} */
}

@media screen and (max-width: 480px) {
    /* .chatbot .suggestion {
            width: 412px;
            background: rgb(255 236 234);
            left: 0;
            bottom: 47px;
            padding: 9px 0px 9px 0px;
        } */
}

@media screen and (max-device-width: 375px) {
    .from-me > div,
    .from-them > div,
    .loading > div {
        font-size: 1.3rem;
    }
    /* .chatbot .suggestion {
          width: 373px;
          background: rgb(255 236 234);
          left: 0px;
          bottom: 47px;
          padding: 9px 0px 9px 0px;
      } */
}

/* @media screen and (max-width:820px){
          #bot_circle.open { 
            left: calc(112% - 124px);           
          }
        }

        @media screen and (max-width:480px){
          .chatbot .suggestion {
            width: 412px;
            left: 0px;
        }    
          #botholder, .chatbot header {             
            width: 100%;
          }
          #bot_circle.open {
              top: -18px; 
               left: calc(112% - 124px); 
              background-size: 172%;
          }
        }

        @media only screen and (max-width: 767px){
          .chatbot .suggestion {
            width: 100%;
            left: 0px;
            bottom: 57px;
        }
          .suggestion {
            bottom: 59px;
            padding: 9px 0px 9px 0px;
          } 
          
        }

         

        @media screen and (max-width:375px){ 
          #bot_circle.open { 
            left: calc(112% - 124px); 
          }
          .chatbot .suggestion {
            
            bottom: 58px;
        }
        }
  */