Health Insurance
A good claims experience is the ultimate service that an insurance company can provide to its customers. At ICICI Prudential Life, we put our customers first and have been striving to improve our claims experience over time. We have created this Claims Corner to provide you with all the key facts you might need regarding the Claims Process and History at ICICI Prudential Life.
Financial Year | Individual Death Claims Settled | Amount of Claims Settled |
---|---|---|
2018-19 | 10672 | ₹827 Cr |
2019-20 | 11212 | ₹1023.64 Cr |
2020-21 | 14518 | ₹1504.64 Cr |
2021-22 | 21795 | ₹2977.50 Cr |
2022-23 | 13656 | ₹1949 Cr |
The Solvency Ratio tells you whether the insurer you choose will be financially capable of settling your claim if the need arises. IRDAI mandates that every life insurer should maintain a solvency ratio of at least 150%.
We have now introduced a door step claim document pick-up service. Your nominee has to simply report the claim on claimsupport@iciciprulife.com or call us on our dedicated Claim Care helpline 1860 266 7766 and our representative will be at your doorstep to collect the documents.
Death due to Natural / Medical reasons | |
Death at hospital / Death at a place other than hospital | Death due to accident, suicide, murder |
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For death at a place other than hospital we will also need, Duly filled in Medical Hospital Attendant Certificate. Download the form |