contacts & support

SMS US

Send specific keywords in pre-defined formats to 56767


To register mobile number:

SMS - REG <PolicyNumber> <DateofBirth>


To register email id:

SMS - EREG <EmailAddress> <PolicyNumber> <DateofBirth>


To register PAN number:

SMS - PANC <PolicyNumber> <Pannumber>


To request ECS redebit towards bounce payment:

SMS - PAY <PolicyNumber>


To address claim query:

SMS - I claim <PolicyNumber>


To avail cheque pick up:

SMS - COLLECT <PolicyNumber>


For payment assistance:

SMS - Assist <PolicyNumber>


To revive lapsed policy:

SMS - REVIVE


For VAM call back:

SMS - Select


To opt ECS facility:

SMS - ECS <PolicyNumber>


To get product information:

SMS - MOR


To opt Ibank Direct debit:

SMS - DEBIT <PolicyNumber>


To request advisor to contact:

SMS - Advisor


To capture positive feedback:

SMS - Happy


To capture actionable feedback:

SMS - Unhappy


SMS Helpline Alerts :

To get the list of SMS Helpline Alerts available,

SMS SRV



Note: You are required to first register your mobile number with us to recieve SMS alerts.