Protect your Policy

How to identify such communication?
They make false promises
The caller/ SMS/ e-mail promises you attractive financial gains in the form of a bonus/ payout from your existing policy.
They seek your policy information
You are asked to reveal personal and policy related information.
Exercise caution in case you receive such communication
1. Do not respond to messages/ calls from anyone offering opportunities to cash in on unpaid benefits from your existing policy
2. Do not surrender your existing policy based on these false promises
3. Do not share details of your existing policy e.g. Fund Value
4. Do not give away confidential information like passwords, date of birth, credit card number, etc.
In case you receive such communication inform us via any of the contact points below
e-mail us at

Visit your nearest branch

Call us on 1860-266-7766*
  *When calling our customer service, please do not prefix "+" or "91" or "00" before the number. Timings: 9 AM to 9 PM IST. Customers outside India can call us on our International Customer Service Helpline: +91-22-6193 0777. Charges as applicable.  
© 2012, ICICI Prudential Life Insurance Co. Ltd. Registered Address: ICICI Pru Life Towers, 1089 Appasaheb Marathe Marg, Prabhadevi, Mumbai-400025. Reg No: 105. Insurance is the subject matter of the solicitation. Comp/doc/May/2012/194.