Awards and Accolades
Being recognised for our commitment to our vision
At ICICI Prudential Life Insurance, we are dedicated to achieving excellence in everything we do, and our awards are a reflection of our commitment to customers, innovation, values, and employees.
- 2023
- 2022
- 2021
- 2020
- 2019
- 2018
- 2017
- 2016
- 2015
- 2014
- 2013
- 2012
- 2011
- Award for ‘Best Sustainability Report’ from CMO ASIA
- ‘ASSOCHAM Award’ for organisational excellence and the contribution the Business Intelligence Team of the Company made to the insurance sector
- ‘Award for Most innovative Insurer’ by FICCI
- ‘Award for Excellence in Driving Distribution in Digital’ by FICCI
- ‘Brand Excellence’ Award by Femina Power Brands
- Ranked 11 and the only one among banks and insurance companies in the ‘30 Top Corporate Communication Teams’ for 2023 by India’s leading PR and Corporate Communication magazine, Reputation Today
- ‘Best Use of Mobile to Enhance Customer Experience’ at the 16th edition of The Customer FEST Awards 2023
- ‘Best Data Enablement Campaign in a Loyalty Programme’ at the 16th edition of The Customer FEST Awards 2023
- ‘Best Use of Data & Insights in a Transformation Project’ at the 16th edition of The Customer FEST Awards 2023
- ‘Best Data / Analytics Team of the Year’ at the 16th edition of The Customer FEST Awards 2023
- ‘ICAI Awards for Excellence in Financial Reporting’ for the year 2021-2022 for the Company’s Annual Report and Financial Statement for FY2022
- ‘Corporate Governance Award’ at the Dun & Bradstreet ESG Awards 2023
- ‘Excellence Award for Innovation in Customer Proposition & Experience’ at the 14th Global Insurance Summit & Awards by ASSOCHAM
- ‘Sales Champion in the Life Insurance’ – Large category at the 9th Economic Times Insurance Summit Awards 2022
- ‘Best Contact Centre of the Year’ at the India Customer Excellence Summit and Awards 2022
- ‘Life Insurance Provider of the Year’ by Outlook Money Awards 2021 (Awarded in December 2022)
- ‘Gold Award’ for the Company’s Annual Report FY2022 with Rank 19 Worldwide among the entries received by League of American Communications Professionals (LACP) 2022 Spotlight Awards
- ‘Silver’ at The Campaign India PR Award 2022 for the Company’s Protect & Save PR Campaign
- Featured in the ‘30 Top Corporate Communication Teams’ for 2022 by India’s leading PR and Corporate Communication magazine, Reputation Today
- ‘Gold’ in the BFSI category in ET BrandEquity Kaleido Awards 2022 for the Protect & Save campaign
- ‘Best Contact Centre’ at The Customer Fest Leadership Awards 2022
- The only Indian insurance company to be featured in the list of top 100 companies with 86th rank in BW Businessworld - India's Most Sustainable Companies
- ‘Jury Award’ for Best Innovation and Diversification introduced by a Company at the 3rd Emerging Asia Awards 2021 by the Indian Chamber of Commerce
- ‘Runner-up Award’ for the Company with the Best Risk Management Strategy (Life) at the 3rd Emerging Asia Awards 2021 by the Indian Chamber of Commerce
- ‘2nd Runner-up Award’ for Best Life Insurance Company of the Year at the 3rd Emerging Asia Awards 2021 by the Indian Chamber of Commerce
- ‘Technology Champion of the Year – Life Insurance’ at the Quantic 3rd Annual BFSI Technology Excellence Awards 2022
- ‘Tech Innovator Company of the year’ award at the India Insurance Summit and Awards 2022
- Featured in the ‘Top 20 BSE100 Companies with strong Corporate Governance Practices’ in a report developed by proxy advisory firm - Institutional Investor Advisory Services India (IiAS)
- Company’s Annual Report FY2021 wins ‘Gold Award’ from League of American Communications Professionals LLC (LACP)
- 'ET BFSI Excellence Award 2021' for Excellence in Innovation under the category ‘Best Use of Emerging Technology for business growth’ for Humanoid (Voice bot) out calling
- ‘Silver’ in ‘Best Mobile App of the Year’ for the campaign ‘Customer Mobile App’ in the Velocity Awards 2021
- 'Excellence in Claims and Customer Experience' by FICCI Insurance Industry Awards 2021 – Life Insurance category
- 'Innovation During COVID-19' by FICCI Insurance Industry Awards 2021 – Life Insurance category
- Featured in the ‘30 Top Corporate Communication Teams’ for 2021 by India’s leading PR and Corporate Communication magazine, Reputation Today
- Adjudged as one of the winners of 'ET Brand Equity Kaleido Awards 2021’
- 'Product of the Year 2021' in the Life Insurance category for ICICI Pru Guaranteed Pension Plan by Product of the Year (India) Private Limited
- ‘Contact Centre Of The Year In Insurance' at the 2nd edition of Future of Contact Centre Summit & Awards
- ‘Best WFH Programme Design in Contact Centre' at the 2nd edition of Future of Contact Centre Summit & Awards
- ‘Customer Centric Innovations in Contact Centre' at the 2nd edition of Future of Contact Centre Summit & Awards
- ‘Best ULIP Policy of the Year’ by Business Today Money Today Financial Awards for the product ICICI Pru Signature
- ‘Best Contact Centre’ by the Customer Fest Leadership Awards 2021
- Only insurance company to be ranked in the Top 30 of India’s ‘Most Sustainable Companies’ - Sustain Labs Paris in association with BW Businessworld
- Company’s Annual Report FY2020 was Ranked 52 Worldwide among the entries received by League of American Communications Professionals LLC (LACP)
- ‘One of the Most Valuable Brands in India’ BrandZ Top 75 Most Valuable Brands 2020, a study conducted by Millward Brown and published by WPP and Kantar
- 'Claims & Customer Service Excellence Award' in the Life Insurance category by FICCI
- 'Customer Service Company of the Year' by India Insurance Summit & Awards 2020
- 'Best Alternative or Digital Payments Programme of the Year' by the Customer Fest Leadership Awards 2020
- ‘ICAI Award for Excellence in Financial Reporting’ for the FY2019 Annual Report
- Ranked amongst the ‘Top 3 Companies’ in Indian Corporate Governance Scorecard
- ‘Gold Award’ for Excellence for the Development of ICICI Prudential Life Insurance Company Annual Report FY2019 from League of American Communications Professionals LLC (LACP)
- Company’s Annual Report FY2019 was Ranked 54 Worldwide among the entries received by League of American Communications Professionals LLC (LACP)
- ‘One of the Most Valuable Brands in India’ BrandZ Top 75 Most Valuable Brands 2019, a study conducted by Millward Brown and published by WPP
- 'Life Insurance Company of the Year' at the 4th Annual Insurance India Summit & Awards 2019
- 'Best Innovation and Diversification introduced by the Company in a Year' by Emerging Asia Awards 2019
- Adjudged 'Best Risk Management Strategy of the Year - Life Insurance' by Emerging Asia Awards 2019
- 'Product of the Year 2019' in the Life Insurance category ICICI Pru iProtect Smart by Product of the Year (India) Private Limited
- ‘Life Insurance Provider of the Year - Gold Award’ by Outlook Money Awards 2018
- 'Best Term Insurance Provider of the Year' for ICICI Pru iProtect Smart by Money Today Financial Awards 2017-2018
- 'Product of the Year 2018' in the Life Insurance category for ICICI Pru Heart/Cancer Protect by Product of the Year (India) Private Limited
- ‘Best Customer Orientation in Life Insurance' by Emerging Asia Awards 2018
- 'Best Life Insurance Company of the Year' by Emerging Asia Insurance Awards 2018
- 'Best Growth in Life Insurance' by Emerging Asia Awards 2018.
- 'Best Insurance Firm of the Year 2018 – Life Insurance' for the highest Persistency and Claim Settlement Ratio at the Moneycontrol Wealth Creator Awards
- 'Amiable Insurer' in the Life Insurance - Large category for one of the highest Persistency Ratio & Low Grievance Ratio at the 5th Economic Times Insurance Summit Awards 2018
- ‘Sales Champion' in the Life Insurance – Large category for Robust and Diversified Distribution Network at the 5th Economic Times Insurance Summit Awards 2018
- ‘Life Insurance Company of the Year' by Insurance India Summit & Awards 2018
- ‘Certificate of Merit' for the FY2018 Annual Report in the Insurance Sector category by the South Asian Federation of Accountants (SAFA)
- 'ISO 22301:2012 Certificate' for Business Continuity Preparedness to deliver and support insurance products and customer service
- ‘One of the Best Brands in the BFSI sector’ as per BrandZ Top 50 Most Valuable Indian Brands 2017, a study conducted by Millward Brown and published by WPP. Ranked as the No. 1 brand in the 'Top Riser' category, that is the brand with the highest increase in Brand Value, as per BrandZ Top 50 Most Valuable Indian Brands 2017
- ‘One of the Best Brands in the BFSI sector’ as per BrandZ Top 50 Most Valuable Indian Brands 2016, a study conducted by Millward Brown and published by WPP
- 'Product of the Year 2016' for iProtect Smart for its innovative features
- ‘One of the Best Brands in the BFSI sector’ as per BrandZ Top 50 Most Valuable Indian Brands 2015, a study conducted by Millward Brown and published by WPP
- ‘1st Prize for Innovation’ at the Qimpro Awards, 2014
- ‘One of the Best Brands in the BFSI sector’ as per BrandZ Top 50 Most Valuable Indian Brands 2014, a study conducted by Millward Brown and published by WPP
- 'Silver Effie' Award in the Financial Services category for the Brand campaign 'Achche Bandeh'
- Winner of the 'Shared Services in India – Insurance Domain category', at the 2nd Excellence Award and Recognition for Shared Services 2012
- ‘Insurance Company of the Year Award 2011' and ‘Company of the Year Award 2011 - Life Insurance’ at the Indian Insurance Awards
- ‘Best Life Insurance Provider - Private' at the CNBC TV18 Best Bank and Financial Institution Awards for FY2011
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