We settle your claim in 3 quick and simple steps

Step 1 – Claim Reporting

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The first step involves reporting your claims. You can report your claims online, at our branches, at our central office, on our central ClaimsCare helpline, through SMS or e-mail*

Step 2 – Claim Processing

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Our special ClaimCare team will assess your claim, and inform you in case any further documents need to be submitted.

Step 3 – Claim Settlement

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Once your claim is intimated and we receive all the relevant documents, we will settle your claim.**
 

 

 

You can depend on us

We are committed towards fulfilment of our promise to you and your family. We are happy to share that our claim settlement ratio is one of the highest in the industry.

"At ICICI Prudential Life, we believe that every claim represents fulfilment of a promise made to our policyholders. We are committed towards securing the future of your loved ones, in a manner that’s quick and efficient. Accessibility, sensitivity and efficiency are the values that drive our claims philosophy."

Sandeep Bakhshi

Managing Director and Chief Executive Officer

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Reporting a death claim

Report a claim in case of the unfortunate demise of your loved one. Please click the link below to view the documents required.

view documents for death claims
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Reporting a health claim

Report a claim in case of a medical emergency such as hospitalisation. Please click the link below to view the documents required.

view documents for health claims
Download the ICICI Pru Claim Care newsletter

 

^As per Company Annual Report.
* Please note that your claim will be formally registered only after you provide us a written request of your claim at our branch or Claims Cell office.
**Provided no investigation is required.

 

 

 

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© ICICI Prudential Life Insurance Co. Ltd. All rights reserved. Registered with Insurance Regulatory & Development Authority of India (IRDAI) as Life Insurance Company. Regn. No. 105. CIN: L66010MH2000PLC127837.

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