Contact Us
For service related queries
If you are an advisor, please call on 1860 266 7766 and select option 7 on the IVR menu.
IMPORTANT INFORMATION
- Call charges apply
- Please do not use any country code prefix (e.g. +91)
- Timings – 10:00 A.M. to 7:00 P.M., Monday to Saturday (except national holidays).
Download the all-new IPRU Customer App
Download today and experience the freedom of transacting from your phone.
Super Features of ICICI Pru App
- Options available for Fingerprint, Face ID & OTP login
- Freedom to access policy details without network*
- Multiple policy transactions at a click i.e. policy statements, premium payment, fund switch, etc.
- 24X7 assistance with LiGO
In case of any queries, you may also contact our Branch representatives. Click here to view the contact details of the Branch Representative of your nearest branch OR
If you wish to speak with our senior customer service executive, please click here to request a callback.
You can also write to us, click here.
Request a Call Back
By submitting my details, I override my NDNC registration and authorize ICICI Prudential and its representatives to contact me through call, WhatsApp or Email. I further consent to share my information on confidential basis with third parties for evaluating and processing this proposal.
Timings – 10:00 A.M. to 7:00 P.M., Monday to Saturday (except national holidays)
Please do not use any country code prefix (e.g. +91)
Frequently Asked Questions
Transact Online
Manage Your Online Account
Premium Payment
Policy Document
Manage Your Funds
Update Personal Details
Payout
To Buy Policies Online
Call on our toll-free number 1800 267 9777.
To know the status of your policy application,
please click here.
Frequently asked questions on how to buy online.
Share Documents
to 99206 67766 with your application number.
Or
Please click here to upload scanned copies of your documents.
Please ensure the files you upload are one of these: PDF, JPEG, TIFF, PNG, TIF, BMP or JPG and within 10 MB size.
For service related queries
Call charges apply. Timings – 10:00 A.M. to 7:00 P.M., Monday to Saturday (except national holidays).
Please do not use any country code prefix (e.g. +91).
Send us an email
For any assistance, just send an email to
Give us a call on
+91 22 6193 0777* - Open 24X7 (except national holidays) or
1860 266 7766*(For calls within India)
IMPORTANT INFORMATION
- *Call charges apply
- Please do not use any country code prefix (e.g. +91)
- Call Center Timings – 10:00 A.M. to 7:00 P.M., Monday to Saturday (except national holidays)
Download the all-new IPRU Customer App
Download today and experience the freedom of transacting from your phone.
Super Features of ICICI Pru App
- Fingerprint, Face ID & OTP login
- Freedom to access policy details without network*
- Multiple policy transactions at a click i.e. policy statements, premium payment, fund switch, etc.
- 24X7 assistance with LiGO
Give us a call on
IMPORTANT INFORMATION
- *Call charges apply
- Please do not use any country code prefix (e.g. +91)
- Call Center Timings – 10:00 A.M. to 7:00 P.M., Monday to Saturday (except national holidays)
Send us an email
Share your thoughts, queries or feedback on
For assistance and information regarding Group Annuity, email us at
IMPORTANT INFORMATION
- In the interest of your security, we accept email requests only if they are sent from your registered email ID
- To ensure that you receive emails from ICICI Prudential Life Insurance Co. Ltd., kindly whitelist* myannuity@iciciprulife.com by adding it to your address book
*Whitelisting tells your email client that you would like to receive an email from us
Send an SMS
Financial Services
Claims
Edit Information
Policy Details
Assistance
Products and Feedback
Grievance Redressal
*First-time applications have to be connected via the internet. After that application can access the data downloaded earlier.
COMP/DOC/Aug/2018/68/1502
