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Read common queries about servicing your policy
What is the 'Welcome Kit'?
An electronic Welcome Kit is provided to you to keep you informed about the details of your policy. It includes your Policy Certificate, First Premium Receipt, Key Feature Document and Terms & Conditions of the policy.
- E-Welcome kits are issued only for policies taken after April 2011.
- To view the E-Welcome kit, you should have Adobe Reader version 6.0 or above (or a similar viewer) installed on your personal computer or mobile device.
- The password for the E-Welcome Kit is a combination of the first four letters of your name and your date of birth in DDMM format. Comp/doc/Jan/2018/0781.
|Name & Date of Birth||Password|
|Xyzabcd Efghij – 01.01.1978||XYZA0101|