Premium Related FAQs

You can pay your policy premiums through any of the convenient options mentioned below:

  • Online: Click here to pay your premium through Net Banking, UPI, Debit Card, Credit Card & E-Wallets.
  • Cheque: You can drop your policy premium cheque at any ICICI Prudential branches and a few banks. Click here for the list of banks where cheque payments are accepted. Click here for the list of drop boxes.
  • Cash: You can pay policy premiums in cash up to Rs.49,999/- at any of our authorized collection centers. Click here for the list.

You can automatically pay your future premiums with your credit/debit card using the auto pay facility. To set or modify auto-pay on your credit/debit card simply click here.

The 'Premium Receipt' shows the amount of premium that you have paid for your policy. It can be submitted as an investment proof to the taxation authority for availing tax benefits. If you pay your policy premium in advance, a payment acknowledgment will be given to you, but the premium receipt will be generated after your premium due date. The premium receipt will be emailed/couriered to you within 4 days of the premium due date.

To view or download your premium receipt, click here and enter your policy number and date of birth.

You can also get your premium receipt through any of these options:

  1. 1. Once you login, click on the 'Statements' tab
  2. 2. Under 'Statements' tab, click on 'Premium Receipt’ and select your policy number.
  • Call us: You can call us on 1860 266 7766 from Monday to Saturday, 10AM to 7PM and we will accept your request on call after verifying your policy details. NRI customers can call us on +912261930777.
  • Our Branches: You can request for your premium paid certificate at any of our branches. To locate the nearest branch, click here.
  • Email us: You can send us an email request at lifeline@iciciprulife.com from your registered email id. Do mention your policy number in the subject line.
The 'Premium Paid Certificate' is a document that displays the total premium that you have paid for all your policies in a specific financial year. You can use this document as an investment proof for tax filing.

To view or download your premium paid certificate, click here and enter your policy number and date of birth.

You can also get your premium paid certificate through any of these options:

  1. 1. Once you login, click on the 'Statements' tab
  2. 2. Under 'Statements' tab, click on 'Premium Paid Certificate’ and select your policy number.
  • Call us: You can call us on 1860 266 7766 from Monday to Saturday, 10AM to 7PM and we will accept your request on call after verifying your policy details. NRI customers can call us on +912261930777.
  • Our Branches: You can request for your premium paid certificate at any of our branches. To locate the nearest branch, click here.
  • Email us: You can send us an email request at lifeline@iciciprulife.com from your registered email id. Do mention your policy number in the subject line.

Comp/doc/Nov/2017/0506

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