For door step claim document (death/health/group claims) pick up (within India) write to claimsupport@iciciprulife.com or call at 1800 2660^

Death Claim is a formal request made by the nominee* in a life insurance policy to the life insurance company. This request is made for the payment** of the Life Cover amount in case of the unfortunate event of death of the Life Assured*.

Following are the list of documents you will require to raise a Death Claim:

Mandatory documents required for claim registration:

  • Duly filled and signed Claimant Statement Form
  • Recent photograph of the claimant
  • Death Certificate issued by local government authority of the person insured in the policy (Life Assured)
  • Signed copy of photo identity proof of the claimant
  • Current Address proof of the claimant(Any one of the following: Aadhar Card, Valid Passport or Driver's License, Voters ID are considered as proofs)
  • Signed copy of PAN card / Form 60 of the claimant
  • Copy of cancelled cheque / bank statement / passbook of the bank account of the claimant where payment needs to be transferred

Additional documents will also be required, depending on the type of death, for faster processing of your claim.

Death due to Natural / Medical reasons
Death at hospital / Death at a place other than hospital Death due to accident, suicide, murder
  • Past medical records and treatment papers
  • All hospitalization records such as:
    • Admission form
    • Hospital treatment papers
    • Discharge summary
    • Diagnostic reports
  • Medico-legal cause of death
  • Employer Certificate – only if Life Assured was a salaried individual. Download the form
  • First Information report (FIR)
  • Postmortem report (PMR)
  • Inquest/ Panchnama Report
  • Viscera /Chemical Analysis Report, if any
  • Final Police Investigation Report
  • Newspaper Cutting, if any
  • Driving License (of the Life Assured driving the vehicle in case of death due to a road accident)
  • Medical records and treatment papers
  • All hospitalization records such as:
    • Admission form
    • Indoor Case Papers(ICPs),
    • Discharge summary
    • Diagnostic reports
  • Duly filled in Medical Hospital Attendant Certificate. Download the form
  • Medico-legal cause of death
  • Employer Certificate – only if Life Assured was a salaried individual. Download the format

For death at a place other then hospital we will also need, Duly filled in Medical Hospital Attendant Certificate. Download the form

 

Note:

Claim should be submitted by the nominee mentioned in the policy document.

In the event of death of the nominee, legal heir of the nominee can submit a claim by providing any one of the following documents:

  • Nominee death certificate along with succession certificate
  • OR

  • “Will” of the Life Assured or the nominee who died last OR Indemnity of Rs 600/- from the current nominee along with No Objection Certificate from the remaining legal heirs

*A nominee is the person appointed by the Life Assured at the time of purchase for receiving the benefits of the life insurance policy in case of an unfortunate event. Life Assured is the person who is covered under a life insurance policy.

**The payment decision would be made post scrutiny of claim documents submitted by the nominee.

COMP/DOC/May/2021/265/5899

^ COMP/DOC/May/2021/55/5712

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