
FAQs: Premium Related
Premium Related FAQs
You can pay your policy premiums through any of the convenient options mentioned below:
- Online: Click here to pay your premium through net banking, UPI, debit card, credit card & e-wallets.
- Cheque: You can drop your policy premium cheque at any ICICI Prudential branches and a few banks. Click here for the list of banks where cheque payments are accepted. Click here for the list of drop boxes.
- Cash: You can pay policy premiums in cash up to ` 49,999/- at any of our authorised collection centers. Click here for the list.
You can automatically pay your future premiums with your credit/debit card using the auto-pay facility. To set or modify auto-pay on your credit/ debit card click here.
Watch a video to know about how you can pay premium easily:
To view or download your premium receipt, click here and enter your policy number and date of birth.
You can also get your premium receipt through any of these options:
- Online Account: Log in to your online account and follow these steps:
- 1. Once you log in, click on the 'Statements' tab
- 2. Under the 'Statements' tab, click on 'Premium Receipt’ and select your policy number.
- Call Us: You can call us on 1860 266 7766 from Monday to Saturday, between 10:00 am to 7:00 pm and we will accept your request on-call after verifying your policy details. NRI customers can call us on +912261930777.
- Our Branches: You can request for your premium paid certificate at any of our branches. To locate the nearest branch, click here.
- Email Us: You can send us an email request at lifeline@iciciprulife.com from your registered email ID. Do mention your policy number in the subject line.
To view or download your tax/ premium paid certificate, click here and enter your policy number and date of birth.
You can also get your tax/ premium paid certificate through any of these options:
- Online Account: Log in to your online account and follow these steps:
- 1. Once you log in, click on the 'Statements' tab.
- 2. Under 'Statements' tab, click on the 'Tax/ Premium Paid Certificate’ and select your policy number.
- Call Us: You can call us on 1860 266 7766 from Monday to Saturday, between 10:00 am to 7:00 pm, and we will accept your request on-call after verifying your policy details. NRI customers can call us on +912261930777.
- Our Branches: You can request for your tax/premium paid certificate at any of our branches. To locate the nearest branch, click here.
- Email Us: You can send us an email request at lifeline@iciciprulife.com from your registered email ID. Do mention your policy number in the subject line.
Auto Debit ensures your premium is paid on time, every time. It ensures that you never miss a premium payment and your policy benefits continue, uninterrupted. It’s a paperless and hassle-free service that ensures that you don’t have to set a reminder for premium payments again.
There are several different ways in which you can set up an automated debit facility. These include: Auto Debit via credit card/debit card or Net Banking or UPI.
You can register for auto debit in 3 simple steps:
- Visit the ‘Customer Services’ page on www.icicipulife.com
- Click on auto debit, login to your account
- Select your policy/policies, choose your preferred mode of Standing instruction and click pay
Watch the below video for any help on how to set auto-debit:
COMP/DOC/Aug/2022/188/0966
COMP/DOC/Nov/2021/2611/6979
