Thumb Rules for Advisors

Some of the thumb rules that need to be adhered to by our advisors when dealing with insurance.

ALWAYS (DO's)

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Ensure meeting with the Life to be assured/ proposer in person prior sourcing the policy.
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Verify the photocopies from the originals.
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Ensure that all the signatures were done by the client in your presence.
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Explain all policy related charges and T&C to the customer in a language known to him.
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Ask the customer to disclose all the material information regarding health & habits while filling up the form.

REMEMBER (DON'Ts)

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Do not accept cash from customer for first premium or renewal premium.
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Do not source business without customer knowledge/consent or in the name of a fictitious entities.
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Do not hide any personal information or medical history of the customer. Ensure same is mentioned in the ACR.
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Do not share the password for your advisor login id with anyone.
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Do not keep customer’s KYC documents or signed servicing forms in your possession.
ICICI Prudential Life Insurance Company Limited. Registered Address: - ICICI PruLife Towers, 1089 Appasaheb Marathe Marg, Prabhadevi, Mumbai-400025. IRDAI Regn No. 105. CIN:L66010MH2000PLC127837. Trade Logo displayed above belongs to ICICI Bank Ltd & Prudential IP services Ltd and used by ICICI Prudential Life Insurance Company Ltd under license. Comp/doc/Oct/2017/0461.
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