NRI FAQ’s

 

How will ICICI Prudential Life communicate or correspond with me?

We maintain a line of communication through your registered email ID and/or Indian address mentioned in the application form to keep you updated about your policy. Additionally, SMS alerts are sent at regular intervals on your registered Indian mobile number.

What are the different premium payment modes available that I can use?

You can choose to make renewal payment through the online payment module, Credit Card Standing Instructions (CCSI), Direct Debit or Electronic Clearance Service (ECS) to pay your premiums. For more information Click here

When does a policy lapse?

As per the policy lock-in period, your policy will lapse if you fail to pay your renewal premiums. The lock-in period is the minimum premium payment duration under a policy.

How will I get my policy document?

On issuance of your policy, a soft copy would be sent to your registered email ID. In case you do not have a registered email ID, a physical copy would be delivered at your Indian communication address.

How is the payout (Maturity/Foreclosure/Surrender) proportion calculated if all or part premiums have been paid through NRE A/C?

1. All premiums paid from NRE account: If you have paid all premiums from NRE account, you will receive 100% payout in your NRE account. You need to provide the bank statement highlighting all the transactions for premiums paid towards your policy through NRE account.

2. Partial premiums paid from NRE account: In case you have paid 60% of your premiums from NRE account then 60% payout will be transferred to your NRE account. You need to provide the bank statement highlighting the transactions for premiums paid towards your policy through NRE account. Remaining 40% payout will be transferred to the NR/Savings account of your choice.

Once we receive your documents, your payout amount will automatically get transferred to your bank account within 15 days.

 

COMP/DOC/Jun/2022/76/0477

 

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